Easy Mart and its Delegates (collectively referred to as "we" or "us" in this Privacy Policy) operate this electronic trading platform at www.syfe.com (the "Platform") and the Services (as defined below) provided therein. We are committed to respecting and protecting your personal data collected through or in connection with our Platform. 

1. Introduction

We take our responsibilities under the Singapore Personal Data Protection Act 2012 seriously. We also recognise the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data.

This Privacy Policy is designed to assist you in understanding how we collect, use, disclose and/or process the personal data you have provided to us, as well as to assist you in making an informed decision before providing us with any of your personal data.

2. Personal data we collect 

We may collect and process personal data about you such as:

(a) Personal data that you may provide when submitting or making available personal data to us when signing up to be our client or our Platform. This includes but is not limited to your name, email address and contact details.

(b) If you contact us for any reason, we may keep a record of that correspondence.

(c) Personal data that may be captured via any error logging and reporting tool that captures error report data and, at your option and with your consent, sends this data to us in order for us to be informed of any software errors or problems that may occur during your use of our Platform or the services provided on it.

(d) Details of your visits to our Platform, the activities you engage in when accessing our Platform and the Services that you use or access on or via our Platform.

3. Cookies

We use cookies on our Platform. A cookie is a text file that a website transfers to your computer's hard disk so that the website can remember who you are. Cookies only record those areas of a website that have been visited by your computer and for how long. 

4. How we use your personal data 

We may use your personal data that we possess for the following purposes:

(a) to process, administer and/or manage your client account with us and contact you as may from time to time be necessary in connection with your use of our Platform and/or the Services made available on it;

(b) to contact you through the contact information provided by you in order to provide you with information that you request from us;

(c) to manage and administer your use of our Platform and/or Services and contact you as may from time to time be necessary in connection with your use of our Platform and/or Services;

(d) to collect information relating to your online interactions with us (including, for example, your IP address and the pages you view) so that we can offer you a more consistent and personalised experience in your relationship with us and better serve your needs by customising the content that we share with you;

5. Further information 

If you want to contact us with specific queries or concerns in relation to this Privacy Policy, or if you have any questions or complaints as to how your personal data is collected, used, disclosed and/or processed by us, please contact our Data Protection Officer below:

Email: info@easymart.com